Frequently Asked Questions (FAQ)

Minosep is a range of antiseptic and healthcare products that includes oral care, body care, feminine hygiene, and antiseptic products for specific needs.

Each product has its own formulation, benefits, and usage instructions. Choose the product that suits your needs and always follow the directions on the packaging.

Minosep mouthwash helps maintain oral hygiene by reducing certain microorganisms, depending on the product’s ingredients.

Mouthwash can be used as a supplement to your regular oral care routine, including brushing your teeth and cleaning between your teeth. However, it does not replace either of these practices.

Some Minosep mouthwash variants contain Chlorhexidine Gluconate, while certain formulations also contain Cetylpyridinium Chloride (CPC), PVP, or other active ingredients.

The ingredients and concentrations vary between products. Please check the product packaging for the exact composition.

All three are mouthwash variants with different formulations and taste characteristics.

• Minosep Extra: Contains 0.2% Chlorhexidine Gluconate and 0.05% CPC, based on product information. It combines two antiseptic active ingredients.
• Minosep Red: Contains 0.2% Chlorhexidine Gluconate and has a stronger taste.
• Minosep Mild: Contains 0.1% Chlorhexidine Gluconate and has a milder taste compared to Minosep Red.

Choose the product according to your needs and follow its usage instructions. If you experience dental or gum problems, consult a dentist to determine the appropriate treatment.

Minosep Daily is designed to help maintain oral hygiene as part of your daily oral care routine, in accordance with the product instructions. Minosep Whitening is designed to support oral hygiene while helping maintain the appearance of your teeth. This product is not a substitute for professional teeth-whitening procedures and does not guarantee a specific change in tooth color. Please check the ingredients and usage instructions on each product’s packaging.

Bad breath can be caused by several factors, including plaque buildup, bacteria in the oral cavity, tongue hygiene, dry mouth, certain foods, or underlying health conditions. Minosep Daily may be considered as part of your oral hygiene routine, in accordance with the product instructions. If bad breath persists despite maintaining good oral hygiene, consult a dentist to identify the underlying cause.

The appropriate variant depends on your needs and gum condition. Some Minosep variants contain Chlorhexidine Gluconate, which helps reduce certain microorganisms in the oral cavity.If your gums are swollen, bleed easily, feel painful, or the symptoms persist, you should consult a dentist.

Mouthwash does not replace treatment for the underlying cause of gum problems.

Plaque is a layer that forms on the surface of teeth and consists of bacteria and other components. Some Minosep mouthwash variants help reduce certain microorganisms that contribute to plaque formation. However, mouthwash

Minosep Brace Care is a mouthwash variant intended to help maintain oral hygiene for people wearing braces. Its antiseptic ingredient helps reduce certain microorganisms in the mouth.

Braces wearers still need to brush with the correct technique, clean around the brackets, and have regular dental check-ups.

Minosep Kids is intended for children within the age range and according to the directions on the packaging. The child must be able to rinse and spit out the liquid properly. Use should be supervised by a parent so the product is not swallowed.

For children younger than the age stated on the label, ask a dentist or healthcare professional before using the product.

No. Mouthwash complements oral care; it does not replace brushing and cleaning between the teeth.

To keep your mouth healthy, brush regularly with fluoride toothpaste, clean between your teeth, and use mouthwash according to the product directions.

The method of use depends on the product variant. In general:

1. Read the directions for use on the packaging.
2. Use the recommended amount.
3. Rinse for the duration stated on the label.
4. Spit out the liquid after rinsing.
5. Do not swallow the product.
6. Follow the instructions about eating, drinking, or rinsing with water after use.

Do not assume the dose and duration are the same for every variant, as concentrations and directions may differ.

How often you use it depends on the variant and its ingredients. Use it according to the directions on the packaging or your dentist’s advice.

Products containing Chlorhexidine at certain concentrations may have a limited duration of use. Long-term use should not be undertaken without considering the product directions and your needs.

Follow the directions on the packaging of the variant you use. For certain products, rinsing with water immediately after use may reduce the effectiveness of the active ingredient.

If the label instructs you not to rinse your mouth after use, spit out the liquid and follow the waiting time stated.

Mouthwash is not meant to be swallowed. If it is swallowed, do not assume it is safe, especially if a large amount was swallowed or a child swallowed it.

Contact a healthcare professional or your local poison information service immediately for guidance. If symptoms such as repeated vomiting, difficulty breathing, or reduced consciousness appear, seek medical help immediately.

Care after a tooth extraction should follow the instructions of the dentist who performed the procedure. When and how you start rinsing can affect wound healing.

Do not start using an antiseptic mouthwash after the procedure without confirming the timing and method recommended by your dentist.

Safety of use depends on the variant, ingredients, method of use, and each user’s condition. Pregnant or breastfeeding women should check the product label and consult a dentist or healthcare professional before using an oral antiseptic regularly.

Minosep Body Wash is an antiseptic liquid body wash containing 0.2% Chlorhexidine, according to product information. It helps cleanse the skin and reduce certain bacteria, including bacteria that can contribute to body odor.

Minosep Body Wash helps to:

• Cleanse the skin of dirt and sweat.
• Reduce certain bacteria on the skin.
• Support body hygiene, especially after activities.
• Provide a clean feeling with a fresh scent.

Use according to the directions on the packaging.

Body odor can develop when bacteria on the skin break down components of sweat into odorous compounds. Minosep Body Wash contains an antiseptic ingredient that helps reduce certain bacteria, so it can help reduce body odor related to bacterial activity.

Bathing regularly, changing clothes after sweating, and keeping the body clean are also important to help control body odor.

How often you use it should follow the directions on the packaging. Because it contains an antiseptic ingredient, pay attention to how your skin reacts during use.

If redness, burning, worsening itching, or signs of an allergic reaction appear, stop using it and consult a healthcare professional if needed.

Product suitability varies from person to person. Sensitive skin can react to active ingredients or other ingredients in soap.

Check the product composition before use. If you have a history of allergies or skin disease, consult a healthcare professional first.

Facial skin has different characteristics from body skin. Do not use Minosep Body Wash to wash your face unless the official product directions clearly allow it.

Acne can be influenced by many factors and is not always caused by bacteria. For persistent or inflamed acne, use appropriate care and consult a dermatologist if needed.

Itching, prickly heat, and eczema can have different causes. An antiseptic soap does not automatically address all of these conditions.

If symptoms persist, spread, are painful, or come with sores, consult a healthcare professional to find out the cause and the right care.

Minosep Feminine Hygiene is a feminine hygiene product. Use it on the intended area and according to the official directions on the packaging.

It is important to distinguish between cleaning the vulva, the external part of the intimate area, and the vagina, the internal canal. Feminine cleansing products must not be used inside the vagina unless the label specifically states that it is safe and permitted.

This product is intended to help maintain the cleanliness of the intimate area according to its function and directions for use.

To keep the intimate area comfortable, wear clean and dry underwear, change clothes after sweating, and avoid products that cause irritation.

Odor in the intimate area can be influenced by sweat, hormonal changes, or certain medical conditions. A cleansing product can help keep the external area clean according to its directions, but it does not address every cause of odor.

If the odor becomes very strong or is accompanied by unusual discharge, itching, pain, or a burning sensation, consult a doctor.

Vaginal discharge can be a normal part of body function, but changes in color, smell, amount, or consistency may indicate a condition that needs to be examined.

Feminine cleansing products should not be considered a treatment for all types of discharge or infection. If you experience unusual discharge or other symptoms, consult a healthcare professional.

The external intimate area needs to be kept clean. Clean it gently and avoid over-cleaning or putting cleansing liquids inside the vagina.

Use products according to the directions and stop if irritation occurs.

During menstruation, keeping the external intimate area clean remains important. Change pads or menstrual products regularly, wash your hands before and after changing them, and use cleansing products according to the directions.

If you want to use Minosep Feminine Hygiene during menstruation, make sure the area and frequency of use follow the official product label.

Safety of use should be confirmed based on the formulation, area of use, and official product directions. Pregnant or breastfeeding women should consult a healthcare professional before using antiseptic products on the intimate area.

Minosep Antiseptic Solution (AS) is an antiseptic liquid for external use containing 0.05% Chlorhexidine Gluconate, according to product information.

It is intended to help keep skin areas clean according to the indications and directions on the packaging.

Minosep AS helps reduce certain microorganisms on the skin through its antiseptic function. The 30 ml size is also practical to keep in a first-aid kit.

Use must follow the official product indications. Not every type of wound needs an antiseptic.

No. Use must match the indications on the label. Wounds that are deep, wide, keep bleeding, show signs of infection, or are caused by animal bites need care from a healthcare professional.

For minor wounds, cleaning the wound with clean running water is an important first step.

Circumcision wounds and newborn umbilical cord care require special handling. Do not use Minosep AS for these purposes unless it is clearly permitted by the official product directions or recommended by the attending healthcare professional.

Check the directions for use on the packaging. Use it only on the areas and conditions listed in the product indications.

Avoid contact with the eyes, inner ears, mouth, and mucous membranes unless the product is specifically permitted for those areas.

Minosep Scrub Antiseptic Cleanser is an antiseptic cleansing liquid containing 4% Chlorhexidine Gluconate, according to product information.

It is used to support antiseptic hygiene procedures on the skin according to its official indications and directions for use.

Minosep Scrub is intended for specific antiseptic uses, including hand-washing procedures and skin preparation according to the product directions.

Use for surgical or medical procedure preparation must follow the protocols of the healthcare facility and the guidance of healthcare professionals.

Do not treat Minosep Scrub as a replacement for ordinary body wash for every need. Products with 4% Chlorhexidine Gluconate have an antiseptic concentration that should be used according to the official indications and directions.

Do not use Minosep Scrub to disinfect medical devices unless the official directions specifically allow it. Medical instruments require cleaning or disinfection products and procedures suited to the type of device.

Minosep Antiseptic Rub is a leave-on hand antiseptic that, according to product information, contains 0.5% Chlorhexidine, alcohol, and emollients.

It is designed to help reduce microorganisms on the hands without rinsing with water, according to the directions for use.

Its advantages include:

• Practical because it does not need rinsing.
• Contains antiseptic ingredients.
• Contains emollients that help keep the skin soft.
• Can be used to support hand hygiene according to the product directions.

The product can be used at times that match the label directions, for example when hands need to be cleaned and hand-washing facilities are not available.

In healthcare services, the timing of antiseptic use must follow the applicable hand hygiene procedures.

Not always. A leave-on hand antiseptic can be an option when hands are not visibly dirty. If hands are visibly dirty or greasy, wash them with soap and running water.

Use it according to the age limits and directions on the packaging. Keep the product out of the reach of children, as it can be dangerous if swallowed. Use by children should be supervised by an adult.

Because it contains alcohol, keep the product away from fire and heat sources and let your hands dry completely before approaching any source of ignition.

Best Balm is a balm that, according to product information, uses 46.9% Peppermint Oil as its main ingredient. It has a distinctive peppermint aroma and is applied to the skin according to the directions for use.

Best Balm is used to provide a comfortable sensation on areas of the body that feel sore or uncomfortable. Its uses and areas of application must follow the official directions on the packaging.

This product does not replace examination or treatment for specific medical conditions.

Apply a thin layer to permitted areas of the skin according to the product directions. Avoid contact with the eyes, mouth, mucous membranes, and broken skin.

Stop using it if irritation or an allergic reaction occurs.

Product suitability can vary from person to person. Peppermint Oil and menthol can cause irritation in some people. Check the product composition and follow the directions for use, especially if you have sensitive skin.

No. Each Minosep product has a different formulation, ingredients, area of use, and purpose.

Mouthwash is used for oral hygiene according to its directions, Body Wash for body skin hygiene, Feminine Hygiene for the intimate area according to its label, while other antiseptic products have their own indications.

Do not use one product in place of another without making sure that the area and purpose of use match the official directions.

Choose based on your needs and the area of use:

• Oral hygiene: Choose a mouthwash variant according to your needs and the product directions.
• Body hygiene: Consider Minosep Body Wash according to its label.
• Intimate hygiene: Use Minosep Feminine Hygiene according to the official directions.
• Skin antiseptic: Check the indications of Minosep Antiseptic Solution.
• Specific antiseptic needs: Minosep Scrub and Antiseptic Rub must be used according to their respective indications.
• Balm for body comfort: Use Best Balm according to the packaging directions.

If you have a specific medical condition, ask a healthcare professional for advice before choosing an antiseptic product.

Information about ingredients, sizes, directions for use, warnings, and registration numbers can be found on the packaging of each product and in Minosep’s official information.

Always check the label of the product you are using, as ingredients and directions may differ between variants.

Check the registration number on the packaging and verify it through the official BPOM database for the product category. Registration status should be checked using the exact product name and registration number.

Stop using the product. If the product is still on the skin and the directions allow it, rinse according to the label. If a severe reaction, swelling, difficulty breathing, or worsening symptoms occur, seek medical help immediately.

If the symptoms are mild but do not improve, consult a healthcare professional before using the product again.

For questions about products, ingredients, directions for use, or other information, please contact Minosep through the official contact channels listed on the website.

Include the product name and your question clearly so the Minosep team can provide the right information.

Minosep products can be purchased through Minosep’s official stores on various marketplaces, such as Shopee and TikTok Shop. Make sure you buy through official sales channels to get genuine products. Minosep products are also widely available in pharmacies throughout Indonesia.

To ensure authenticity, buy through Minosep’s official store or authorized distributors. Check the condition of the packaging, the product label, and the expiry date before use.

You can contact the Minosep customer service team through the contact information available on the official website or Minosep’s social media. Our team is ready to help answer questions about products, purchasing information, and other customer needs.

For Hospital Grade products or distribution partnerships, contact our team through the Contact page.